Our 10 year old son is very fearful of going to the dentist. After several failed visits with other dentists, we decided to give Waterloo Family Dental a try. Dr Modi was very patient and understanding with him. The hygienists we saw, Amanda and Kelly, were so gentle with him. They all joked with him and made him so comfortable. With every visit to Waterloo Family Dental, my son has visibly become more and more comfortable with his dental experiences.
I just wanted to reach out to you to say goodbye. Thank you for being our dental family for so many years and taking such good care of us. I only hope we find an office as cheerful as yours when we move back. I will miss my chats with Laura and I will miss Tonya's friendliness and I will miss Dr. Kapasi's smile and his caring personality. You guys are a great team!
I was in today for a regular cleaning/check-up. I can't recall the name of my hygienist, but I wanted to say that I think she was exceptional. She was so friendly and professional.
Dear Dr. Modi, I would like to thank you and your team Allie, Michelle, Sherry and Kathy once again for seeing me on short notice and providing friendly excellent service
After years of waiting to build up the courage to get a cleaning, it was pain free and thorough. Laura was AMAZING.
Dr. Kapasi, his dental team and administrative staff are professional, knowledgeable, gracious and courteous. They are second to none, with their hi-tech environment, efficiency and extraordinary skills.
The team at Waterloo Family Dental gave me a smile I'm so happy to share. Everyone is courteous, professional and fantastic at making you feel comfortable at the dentist.
We have always been treated like family at Waterloo Family Dental. All the knowledgeable friendly staff know our names and we know theirs. They make each appointment a pleasant and enjoyable visit.
Ali is a remarkable dentist, he's the first dentist to do things really right and not over bill. He doesn't do what's not necessary, he's always careful to make sure you never experience pain and he's incredibly talented.